Elevating a Local Furniture Designer's Brand with seamless E-commerce and Portfolio through User-Centric studies.

JesserCracknell

The Challenge

The challenge at hand revolves around the creation of a dynamic website for a furniture designer keeping his minimal design style.

Our mission is to bridge the gap between art and functionality, offering a user-friendly interface where clients can explore, purchase, and personalize their furniture selections, all within the immersive digital realm we are set to craft.

Field covered

Tools Used

  • Figma

  • UX

  • UI

For this project our client is Jesse, a young designer and maker based in Manchester. Jesse produce hardwood fine furniture and bespoke woodwork.

His customers are normally local private people living in Manchester and surroundings, and we can identify them in young professional that love quality and designed handcrafted product or older people with a discrete income that also want to make of their home a stylish place.

Introduction

Business and Client

Research

Stakeholder Interview

Talking to Jesse we understood and clarify what will be the challenge for this project. At the moment for most of his jobs he works alone and get most of the client trough word of mouth or Instagram.

Jesse also got a portfolio web-page where he shows his works and project.

Our Client is considering to create a e-commerce website where he can sell not only bespoke furniture, but also pre-made pieces, this will give him the opportunity to get more order and also produce more furniture.

  • Design a website that will include an E-commerce space;

  • Include the possibility for the user to personalize piece of furniture through the website or with a easy connection with the designer;

  • Group the designer’s works in a more interactive and immersive portfolio page.

The Challenge

  • Reproduce the designer’s style in the website maintaining his simplicity;

  • Design a page where the user can get information about materials and work process;

  • Include a easy way to contact the designer to commission a bespoke piece of furniture.

Requirement

Research

Competitive Analysis

Feature Analysis

Brand Analysis

Market placement Analysis

SWOT Analysis

Research

User Interview/Affinity Dyagram

The User interviews gave us many and important insight regarding the topic. We were able to organize this and select the most important through a dot-voting system.

Define

Problem Statement

Define

User Persona

Define

User Journey

Define

Moscow/MVP

Define

Sitemap

Define

User Flow

Ideation

Concept Sketches/Low-Fi Prototype/Testing

TEST INSIGHTS

Ideation

Wireframe/Mid-fidelity

Research

Visual Competitive Analysis

Ideate

Moodboard/Style-Tile

Ideate

High-Fi Prototype

Desirability/Usability Testing

Desirability/Usability Testing

The Prototype was subjected to more testing with stakeholder and users to make sure the design was appealing and respect the prior requirement. We received positive feedback but we will keep working on this project to optimize the design and the usability.

Conclusion

What’s Next

From the responses that we got in the final testing and Jesse’s feedback we understood that there is still something that can be improved, so here are the future steps we will be doing for this project.

  1. Make the site responsive for

  2. mobile and tablet

  3. Upgrade the style and dimension of the customization page to make it easier to use

  4. Upgrade the product page with some 3D images and video of the product where is possible

  5. Feature the possibility to use Augmented Reality to visualize a product in the ambient before buy it.

I would like to thank my colleague Murillo with who I spent the 4 weeks working at this project.